Decreased productivity. Lost revenue. User frustration. Customer service calls. These are just a handful of the problems that internet service interruptions can cause, even with premium service packages. The good news is that a better experience is possible for both customers and operators. Evolving Expectations for Connectivity Just as consumer behaviors related to the internet…
What will it take to prepare our current Wi-Fi networks for the Metaverse? The emerging class of rich media applications that will make up an immersive Metaverse experience will require substantial bandwidth, and we’re not there yet. Today’s networks aren’t built for the requirements of applications like virtual reality and light fields. The good news,…
In today’s digital world, our mobile devices have become a natural extension of our bodies. However, Wi-Fi user experiences are not always optimal, despite the growing web of network connectivity options. Moving between intersecting Wi-Fi access points and LTE/5G cellular coverage often results in disrupted performance, dropped calls and user frustration. To correct this problem,…
If you’ve ever worked from home or guided a child through online learning, you’ve likely endured the frustration caused by an unstable internet connection at an inopportune time. You’re also probably familiar with frantically troubleshooting that unreliable connection and worrying about when it might happen again. Now more than ever before, homes and businesses need…
One of Canada’s leading telecommunications companies, Shaw Communications Inc., connects Western Canadians through Internet, TV, phone and mobile services. Shaw’s unwavering focus on innovation and customer experience has earned the company a strong reputation in the cable community and has helped win the trust of more than 4.2 million loyal Consumer customers. Bringing people together…
Many companies responded to COVID-19 by rapidly accelerating the development of capabilities—particularly secure remote operations. Not only did this response provide quick wins that turned skeptical managers into believers, but it also gave industries a head start in making remote operations more autonomous. With this shift toward increased automation came a greater need for customizable…
Today, Kyrio®, a subsidiary of CableLabs® focused on software and testing solutions for the global broadband industry, and OpenVault, a market-leading source of revenue, broadband management solutions and data-driven actionable insights for the broadband industry, announced that OpenVault is the first official member of the Kyrio PMA Partner Program for the development and deployment of Profile…
Profile Management Application (PMA) technology promises to expand cable broadband capacity with only a software upgrade, but it requires custom integration and testing with each operator’s DOCSIS® infrastructure, which can slow down adoption. To help the PMA vendor community address this issue, we’re pleased to announce the formation of the PMA Partner Program, and we…
