Video streaming, gaming, video conferencing, virtual reality: these online experiences are shaping consumer expectations for their broadband service both now and in the future. As technology advances, reliable, seamless connectivity has become a standard expectation for residential and business applications. A recent Ernst & Young consumer survey found that more than half of American broadband consumers…
Exciting advancements in Wi-Fi technology are paving the way for applications that will change the way we connect and interact online. Virtual reality, hyper-realistic gaming, AI, and real-time streaming are now part of our digital landscape. Underlying all of those technologies, however, is an equally critical need: seamless connectivity. According to Gartner, a single minute…
In today’s increasingly connected world, people rely on the Internet for daily work, play, and communication like never before. When a home or small business loses its fixed broadband connection, frustrations mount quickly. Whether the lost connection is due to a power outage, a fiber cut, or a network equipment failure at the broadband operator,…
Decreased productivity. Lost revenue. User frustration. Customer service calls. These are just a handful of the problems that internet service interruptions can cause, even with premium service packages. The good news is that a better experience is possible for both customers and operators. Evolving Expectations for Connectivity Just as consumer behaviors related to the internet…
In today’s digital world, our mobile devices have become a natural extension of our bodies. However, Wi-Fi user experiences are not always optimal, despite the growing web of network connectivity options. Moving between intersecting Wi-Fi access points and LTE/5G cellular coverage often results in disrupted performance, dropped calls and user frustration. To correct this problem,…
If you’ve ever worked from home or guided a child through online learning, you’ve likely endured the frustration caused by an unstable internet connection at an inopportune time. You’re also probably familiar with frantically troubleshooting that unreliable connection and worrying about when it might happen again. Now more than ever before, homes and businesses need…
ARC stands for Adaptive Route Control, Kyrio’s new solution to a very common user connectivity issue. Since operators often have very little control over the quality of their customers’ Wi-Fi connection, if Wi-Fi is not working well, customers often take matters into their own hands by switching it off and relying solely on the cellular…
